Question 1

Why do you have to pay a subscription?

Accepted Answer

Having your own test portal is associated with expenses for security, transaction costs, and data storage for third parties.

In addition, your subscription ensures IT support and continued development of the test portal. If you have ideas for new features, you are welcome to make suggestions for further development of future upgrades.

Question 2

What is required to become a 'registered user' of the test portal?

Accepted Answer

The Enneagram Business is aimed at professionals within the HR field, including consultants, managers, coaches, therapists, etc.

Relevant professional background and documented training in the Enneagram from a recognised provider, or participation in our training programme including business certification, are therefore required in order to gain access to the test portal.

Question 3

What about GDPR? ...and who has what responsibility when a subscription agreement is concluded?

Accepted Answer

When an agreement is concluded, you will be sent a 'data processing agreement' regarding 'data responsibility' and 'data processing.

Under 'Terms of Business, you can read more about responsibility and cooperation conditions.

Under 'Privacy Policy', you can read more about security.

Question 4

Where can one be trained in the Enneagram?

Accepted Answer

If you do not yet have experience with the Enneagram, you can, as an HR professional, take part in our training programme including business certification – free of charge – when you sign up for a Teams subscription.

In our e-learning course, you will receive a fundamental introduction to the Enneagram as a theoretical model, as well as in-depth teaching and an exploration of the types in a work-related and organisational context.

The training and accompanying compendium have been developed in collaboration with IEA-accredited trainers and are structured in modules that you complete at your own pace.

Question 5

Is compliance with test ethics a requirement?

Accepted Answer

Yes, it goes without saying, and that is why we require a relevant professional background and documented Enneagram experience from a recognized provider to access the test portal.

You cannot, therefore, hand over your access to the test portal or rights to another person.

The test result should always be given in connection with personal and dialogue-based feedback or as part of individual feedback/group feedback on a course.

The test result is a personal and confidential document and must be treated accordingly.

The respondent has a right to store sensitive personal data securely. (GDPR).

RETHNK is the 'data processor' while you, as a registered user, are the 'data controller. Therefore, you will be sent a data processing agreement when you are created as a user.

Question 6

What is the difference between being a 'registered user' of 1:1 and Team?

Accepted Answer

Being a 1:1 user is for you when you work, for example, with recruitment, coaching, stress coaching, etc.

Being a Team user is for you if you both work 1:1 and also want to carry out team and culture analysis and/or work with team development, stress prevention, organizational development, etc.

As a Team user, your test subjects will see their unique profile score against the team average in their individual profile. At the same time, you will be able to create a comprehensive team report, which contains all test persons in the team, the number of each type, the team's overall average, as well as a brief description of the 9 types.

Question 7

How long does a subscription last?

Accepted Answer

Your subscription is valid for 1 year at a time. Use of tests is billed quarterly in retrospect.

However, you can upgrade from 1:1 user to Team user at any time without losing data if you need to test teams or do cultural analyses.

Question 8

What if several of us from the same company would like to use the test portal?

Accepted Answer

As a 'registered user' you have a personal 'log in' to the test portal, and you must not share this with others in your company for reasons of test ethics and personal safety. A test subject always consents only in relation to the person issuing the test.

If several of you from, for example, the same HR department want to use the test portal, 20% is given to the next 'registered users', who then manage their own test persons themselves.

Question 9

Can you transfer your subscription to someone else?

Accepted Answer

Yes, if the prerequisites do not conflict with the GDPR and the consent that your test subjects have given you.
 
Suppose you have held a position as HR manager and have, for example, been responsible for coaching, recruitment, and/or team development. And then, someone else takes over your responsibility in the company.

There are no costs associated with a change. Still, we make the same demands on the new person in charge, that they have a relevant professional background and documented experience in the Enneagram from a recognized provider to gain access to the test portal.

Question 10

What is Enneagram Business Network?

Accepted Answer

As a 'Team user', you become part of a Network that all works with groups, team development, and cultural analyses. You will be invited 1-2 times a year to the free inspiration evening and get a 25% discount on relevant courses.

For example, this education can include certification in the scientific test Stress Indicator, which we connect to the Enneagram's 9 types.

We also make course rooms available for an attractive cooperation price if you want to offer a course yourself for the Network or your customers.

In addition, the purpose is also to create a knowledge forum where members can inspire each other and use each other's skills when solving tasks.

FAQ

Here you can get answers to most of your questions

FAQ
Get the answers to all of your questions here!

Cookie and Privacy policy
Read more about security and data storage!

Terms and conditions
Read more about responsibility and liability

FAQ

Here you can get answers to most of your questions

FAQ Get the answers to all of your questions here! Cookie and Privacy policy Read more about security and data storage! Terms and conditions Read more about responsibility and liability

FAQ
Get the answers to all of your questions here!

Cookie and Privacy policy
Read more about security and data storage!

Terms and conditions
Read more about responsibility and liability